With big ABS players circling the legal market, have ’traditional’ law firms really grasped the importance of setting and delivering consistent service standards for their clients?
Here, MD Neil Quantick contemplates the detail with which other service providers operate, and wonders if we lawyers could learn a thing or two from fast food outlets….
Do law firms understand the importance of business development, and execute it well?
Here, Neil Quantick gives his view on the good, the bad, and the beautiful!
Many misunderstand what brand is. None more so perhaps than lawyers?
Here, Neil Quantick gives his view on how it is misunderstood, and the simplicity of good and effective brand communication.
Many people see lawyers as pompous and unapproachable. Perhaps the language we use is the reason?
Here, Neil Quantick explores the concept of plain English, and how it’s at the heart of a very different service offering from Quanticks.
On 2 May 2011, Quanticks became a trading division of Qlaw Legal Services Ltd. The move, relatively unusual in the legal world, is something which founding solicitor Neil Quantick believes will become the norm. Here, Neil shares his thoughts on the move, and some of the unhealthy culture that traditional partnerships breed.
Lloyds TSB Commercial heard about our ground breaking paperless office, and asked to feature it on their website! Take a look.
The Law Society publish article on our ground breaking paperless office.